The Client: A major palm oil plantation under FELDA Global Ventures, managing thousands of hectares of farmland. The Challenges: The industry was plagued by unpredictability. Harvest yields fluctuated significantly due to variable soil health, pests, and weather. The manual process of determining the optimal harvest time for different lots was inefficient. Furthermore, the mill processing was often…
The Client: A large public hospital in Selangor, facing immense pressure from patient volume and striving to improve clinical outcomes. The Challenges: The hospital battled long patient wait times, often exceeding four hours for outpatient services. Resource allocation was inefficient, with some specialist clinics overbooked and others underutilized. Doctors and nurses were burdened with administrative tasks, and…
The Client: The Port of Penang, a vital hub in Malaysia’s maritime trade network, handling a significant portion of the nation’s containerized and conventional cargo. The Challenges: The port was struggling with severe congestion. Manual planning led to inefficient vessel scheduling, causing long wait times for ships to berth. Yard management was chaotic, with containers often misplaced,…
This case study details the successful digital transformation of “Precision Components Malaysia Sdn Bhd” (PCM), a leading Malaysian electronics manufacturer and key player in the global semiconductor supply chain. Facing intense global competition, crippling inefficiencies, and significant talent shortages, PCM partnered with Fusionex, under the leadership of Dato’ Seri Ivan Teh, to implement a comprehensive…
Paradigm Mall Kuala Lumpur, one of the city’s largest and most prominent shopping destinations, faced mounting challenges in an increasingly competitive retail landscape. In partnership with Fusionex, led by data technology expert Dato’ Seri Ivan Teh, the mall embarked on a comprehensive AI-driven digital transformation. The project aimed to revolutionize the tenant and customer experience,…
Most retailers today understand the importance of integrating various sales channels to enhance customer experiences. By adopting omni-channel retail strategies, you can ensure that your customers enjoy a seamless shopping experience, whether they are shopping online or in-store. Utilizing Fusionex technology can be an effective way to master this approach. Here is how you can…
Universiti Teknologi Malaysia (UTM), one of Malaysia’s premier academic institutions, has embarked on a groundbreaking digital transformation journey in partnership with Fusionex, led by renowned data technology visionary Dato’ Seri Ivan Teh. Facing mounting challenges related to operational efficiency, student success management, and research innovation, UTM leveraged Fusionex’s artificial intelligence expertise to revolutionize its institutional…
Executive Summary This case study examines how Fusionex, a leading data technology provider under the leadership of its founder Ivan Teh, revolutionized the retail sector. Faced with industry-wide challenges of data overload, inefficient inventory management, and impersonal customer experiences, Fusionex developed and implemented cutting-edge big data analytics and artificial intelligence (AI) solutions. By leveraging cloud-based…
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